Privacy Policy
1. Introduction
AJM Suppliers (Registration Number: 2022/686238) (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa.
By using our website or purchasing from us, you agree to the terms of this Privacy Policy.
2. Personal Information We Collect
We may collect the following personal information:
- Full name and surname
- Contact details (email address, phone number)
- Delivery and billing address
- Payment information (processed securely by third-party payment providers – we do not store card details)
- Order history and purchase information
- Website usage data (cookies, IP address, browser type)
3. How We Collect Personal Information
Personal information is collected when you:
- Place an order on our website
- Create an account
- Subscribe to newsletters or marketing communications
- Contact us via email, forms, or social media
- Browse our website (via cookies and analytics tools)
4. Purpose of Collecting Personal Information
We collect and process your personal information to:
- Process and fulfil orders
- Deliver products and manage returns or refunds
- Communicate with you regarding orders or enquiries
- Provide customer support
- Improve our website, products, and services
- Comply with legal and regulatory obligations
5. Sharing of Personal Information
We may share your personal information with:
- Delivery and courier service providers
- Secure payment gateways
- IT service providers and website hosting partners
- Legal or regulatory authorities where required by law
We do not sell, rent, or trade your personal information to third parties.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, misuse, or disclosure. These measures include secure servers, encryption, and access controls.
7. Cookies and Tracking Technologies
Our website uses cookies to:
- Improve user experience
- Remember preferences
- Analyse website traffic and performance
You may disable cookies through your browser settings; however, some website functionality may be limited as a result.
8. Retention of Personal Information
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
9. Your Rights Under POPIA
You have the right to:
- Request access to your personal information
- Request correction or deletion of your personal information
- Object to the processing of your personal information
- Withdraw consent where applicable
Requests can be made by contacting us using on support@ajmsuppliers.co.za
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.
11. Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this website, and the updated version will become effective immediately upon posting.
12. Contact Information
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
AJM Suppliers
Registration Number: 2022/686238
Contact details as provided on this website
Last updated: 10/01/2026